Refund Policy

This Refund Policy outlines the terms and conditions for refunds related to any premium services or purchases made through Lyno.

1. No Refunds

All sales of premium services or digital products through Lyno are final. We do not offer refunds once a purchase has been completed.

We encourage users to carefully review their selection before making a purchase. If you have any questions about our premium features or services, please contact our support team through our official Discord server before making a purchase.

2. Exceptional Circumstances

While our general policy is no refunds, we may consider refunds in extremely rare and exceptional circumstances, solely at our discretion. Such circumstances might include:

• Proven technical fault from our side that prevented you from accessing the purchased service and could not be resolved by our support team within a reasonable timeframe.
• Fraudulent activity directly related to your purchase, which is verified by our team and relevant payment processors.

Any request for an exceptional refund must be submitted to our support team within 24-48 hours of the purchase. Decisions on exceptional refunds are final and binding.

3. Changes to This Refund Policy

We may update our Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page. You are advised to review this Refund Policy periodically for any changes. Changes to this Refund Policy are effective when they are posted on this page.

4. Contact Us

If you have any questions about this Refund Policy, please contact us through our official Discord support server.